Privacy

Below is a ready-to-use English-only Privacy Policy tailored for an accommodation-booking app called ProNight. Feel free to copy it into your website, app “Legal” screen, or store listing and adjust anything specific to your business (e.g., company address, payment processor names, data-retention periods).

ProNight Privacy Policy

Last updated: 20 May 2025

1 . Introduction

Welcome to ProNight (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us when you use the ProNight mobile application, website, or any related services (collectively, the “Service”). This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have.

2 . Information We Collect

Category Types of Data Collected When
Personal Information • Full name • Email address • Mobile phone number • Billing / payment details (card token, digital-wallet ID) • Government ID image (if required for host verification) When you register, book, or complete identity checks
Booking Details • Property booked • Dates, price, guest count • Special requests & messages When you search, reserve, or modify a stay
Usage & Device Data • App screens visited • Search filters • IP address • Device type, OS version, language • Crash & performance logs Automatically whenever you interact with the Service
Location Data Approximate GPS location Only if you grant location permission (used to show nearby listings)
Cookies & Similar Tech Session cookies, analytics pixels, SDK identifiers When you browse our website or open the app

3 . How We Use Your Information

We process your data to:

  1. Provide the Service – create accounts, process bookings, facilitate payments, and send confirmations.

  2. Improve & Personalize – analyze usage, remember preferences, test features, and tailor recommendations.

  3. Communicate – send transactional emails, push notifications, and service announcements. Marketing messages are sent only with your opt-in consent and include an unsubscribe option.

  4. Safety & Compliance – detect fraud, verify identities, resolve disputes, enforce our Terms of Service, and satisfy legal obligations.

  5. Analytics – measure performance and audience insights with tools such as Google Analytics 4 or similar.

4 . Legal Bases for Processing (GDPR)

Where the EU/UK GDPR applies, we rely on these lawful bases:

  • Contract – to provide the Service you request.

  • Legitimate interests – improve security, fight fraud, and enhance functionality (balanced with your rights).

  • Consent – for optional marketing and precise location services.

  • Legal obligation – to comply with accounting, tax, and regulatory requirements.

5 . Sharing & Disclosure

We never sell your personal data. We share it only with:

  • Accommodation providers/hosts – to fulfill your booking.

  • Payment processors – to complete transactions securely (e.g., Stripe, Adyen).

  • Trusted service vendors – cloud hosting, customer-support platforms, email/SMS gateways, analytics tools—bound by strict data-processing agreements.

  • Authorities or law enforcement – when required by applicable law, subpoena, or to protect rights, property, or safety.

  • Corporate events – if we undergo a merger, acquisition, or asset sale, your data may transfer, subject to this Policy.

6 . Data Retention

We retain personal information only for as long as necessary:

  • Account data: while your account is active and for 6 years thereafter for legal/bookkeeping purposes.

  • Transaction records: minimum periods required by tax laws.

  • Marketing consent: until you withdraw it (opt out anytime).

7 . Data Security

We employ industry-standard safeguards: TLS 1.3 encryption in transit, AES-256 encryption at rest, tokenized payments, role-based access controls, routine penetration testing, and 24/7 monitoring. Despite our efforts, no system is 100 % secure; please keep your credentials confidential.

8 . Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete personal data we hold about you.

  • Object to or restrict certain processing.

  • Port your data to another provider.

  • Withdraw consent at any time (does not affect past lawful processing).
    To exercise any right, email privacy@pronight.app. We respond within 30 days.

9 . International Transfers

We operate globally. Where data transfers outside your region lack an adequacy decision, we use Standard Contractual Clauses or equivalent safeguards.

10 . Children’s Privacy

ProNight is not directed to children under 18. We do not knowingly collect data from minors. If we learn we have, we will delete it promptly.

11 . Third-Party Links

Our Service may link to external sites. We are not responsible for their privacy practices; review their policies separately.

12 . Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be announced via in-app notice or email at least 14 days before they take effect. The “Last updated” date tells you when it was revised.

13 . Contact Us

Questions or concerns?
ProNight Privacy Team
Email: privacy@pronight.app
(Replace with your legal entity’s mailing address and phone, if required by local law.)

Need it as a PDF or want any clauses customized (e.g., CCPA wording, biometric data, specific retention limits)? Just let me know!